UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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How retailers can reduce return rates with better user experience

Returns can be a headache for brick-and-mortar retailers and ecommerce stores alike. After all...
stakeholder buy in

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How to get stakeholder buy-in for user research: expert tips

We asked some of the most respected UX professionals the following question: How do...

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How UX can improve the onboarding process for fintech brands

One of the challenges when creating new digital products or services is the process...
Image looking up a branches of a large tree

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10 tree testing tips and tricks

Tree testing is one of a researcher's most powerful techniques, unveiling insights into how...

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What are screeners, and why are they vital for experience research?

Whether it’s a card sort, an online survey, a moderated or unmoderated remote usability...

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What are the differences and overlaps between UX designers and product managers?

What’s the difference between a UX designer and a product manager? When both roles...

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What's growth hacking and how does it relate to UX?

Growth hacking has been around for a decade or more. It can sometimes be...

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How mature is your approach to UX?

How mature is your organization's approach to UX? By understanding your organization's current commitment...
Woman holding credit cart looking at laptop

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Two-factor authentication: how security and UX work together

Two-factor authentication is important for maintaining security, but adding it into the UX can...