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How the metaverse will affect UX design and customer experiences

Following the launch of Forrester’s The State of The Metaverse Report, many commentators have...

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Five benefits of ResearchOps [Infographic]

If your user research team is wasting time on repetitive tasks, or your reporting...

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How retailers can reduce return rates with better user experience

Returns can be a headache for brick-and-mortar retailers and ecommerce stores alike. After all...
stakeholder buy in

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How to get stakeholder buy-in for user research: expert tips

We asked some of the most respected UX professionals the following question: How do...

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How UX can improve the onboarding process for fintech brands

One of the challenges when creating new digital products or services is the process...
Image looking up a branches of a large tree

Blog

10 tree testing tips and tricks

Tree testing is one of a researcher's most powerful techniques, unveiling insights into how...

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What are screeners, and why are they vital for experience research?

Whether it’s a card sort, an online survey, a moderated or unmoderated remote usability...

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What are the differences and overlaps between UX designers and product managers?

What’s the difference between a UX designer and a product manager? When both roles...

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What's growth hacking and how does it relate to UX?

Growth hacking has been around for a decade or more. It can sometimes be...