UserTesting Blog

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  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
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    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

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12 innovative features to make your product pages come alive

Being able to bring products to life on a two-dimensional screen has been a...

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Agile UX innovator UserZoom acquires leading user research company YouEye

UserZoom the leading user experience (UX) research and testing SaaS platform, announces it has...

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How to create personas using Dungeons and Dragons

Creating user personas is crucial for any UX designer. With thousands of potential users...

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Four psychology principles every UX designer should know

You don't need to be a psychologist to conduct user research, but understanding the...

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A UX introduction to instructional design (ID)

Under the broad umbrella of human-centered design, user experience design (UXD) and instruction design...

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Leading vs. lagging indicators: What’s the difference?

To understand the present, we must know the past. To create the future, we...

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What is patient experience?

While it’s not hard to imagine what patient experience means, keeping the focus on...
What are customer exposure hours?

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What are customer exposure hours?

​Customer exposure hours are the number of hours a team spends observing customers interacting...

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What is digital transformation and why it matters

In 2011, Capgemini and MIT defined digital transformation as the use of technology to...