UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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Diversity and inclusivity in UX research: how and why it matters

There is a fundamental diversity and inclusivity problem across society at large—and that problem...

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What is a user research discussion guide and why do you need one?

Regardless of who you invite into your research, you need a plan of action...

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12 innovative features to make your product pages come alive

Being able to bring products to life on a two-dimensional screen has been a...

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Agile UX innovator UserZoom acquires leading user research company YouEye

UserZoom the leading user experience (UX) research and testing SaaS platform, announces it has...

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How to create personas using Dungeons and Dragons

Creating user personas is crucial for any UX designer. With thousands of potential users...

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Four psychology principles every UX designer should know

You don't need to be a psychologist to conduct user research, but understanding the...

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A UX introduction to instructional design (ID)

Under the broad umbrella of human-centered design, user experience design (UXD) and instruction design...

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Leading vs. lagging indicators: What’s the difference?

To understand the present, we must know the past. To create the future, we...

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What is patient experience?

While it’s not hard to imagine what patient experience means, keeping the focus on...