UserTesting Blog

Featured articles

  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

    Blog

    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

    Blog

    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

All articles

Blog

Why your organization needs a Chief Empathy Officer

In today’s data-driven world, organizations have more insight than ever—but you can’t rely solely...
Smiling woman celebrating with raised fist with smiling colleagues in the background

Blog

How to secure your human insight budget

Even when you’re fully on board with human insight and bought into the idea...

Blog

How to build empathy and connect with customers through microcopy

When we think about great customer experience, it’s easy to get caught up with...
Red toy car on a desk with a person out of focus in background

Blog

Why the traditional automotive buying experience is running on fumes

​ Across every industry, user experience emerges as a focal point of business strategy...
Smiling professionals sitting with laptops at a conference room table

Blog

How to speed up your UX research

Get actionable insights faster User feedback is essential for building great user experiences. It...
Business professional using their phone while in front of their laptop

Blog

What is a short test?

Regardless of industry, there’s one vital aspect of all business that will never go...
Group of professionals working on a task

Blog

How continuous discovery improves UX

​95% of new products fail, according to the late Harvard Business School professor Clayton...

Blog

What is mobile usability testing?

Why mobile usability testing is necessary for building mobile experiences Consumers spend more than...

Blog

Say hello to the new EnjoyHQ homepage

The new EnjoyHQ homepage has been designed from the ground up to provide a...