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We’re on a mission to provide breakthrough perspectives needed to deliver exceptional customer experiences using human insight.
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Search News and Announcement
Five Top Innovating CRM Companies for 2023: The CRM Conversation Starters
UserTesting Turns Feedback Into Human Insights: The 2023 Conversation Starters
UserTesting Launches Its New Technology Partner Program–ConnectTech
UserTesting Announces UserTesting AI, an Intelligent Set of AI-Powered Capabilities Designed to Accelerate Time to Impact to Help Drive More Customer-Centric Decision-Making Across the Enterprise
USERTESTING CELEBRATES ILLUMI AWARD WINNERS AT THE HUMAN INSIGHT SUMMIT 2023
UserTesting expands platform with generative AI to scale human insights
Building the engine for human understanding
UserTesting is a leader in video-first experience testing, enabling organizations to understand what it's like to be their customer. Ranked #1 by G2 Crowd in the User Research, Software Testing, and Consumer Video Feedback categories, UserTesting has been a trusted company by top brands for 14+ years.
UserTesting is headquartered in San Francisco, California, and has over 3,000 customers including more than half of the world’s top 100 most valuable brands according to Forbes.
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Awards
Stevie Awards 2024 Bronze
Stevie Awards 2024 Silver
G2 Enterprise Spring 2024 Award
G2 Users Love Us Award
G2 Leader Spring 2024
TrustRadius Top Rated 2024
G2 Leaders Badge Winter 2024
G2 Crowd Leader Badge Enterprise Winter 2024
Customer success winter 2024 award
Customer feedback management software winter 2024 award
Constellation shortlist 2024 award
illumi 2023 winner award
G2 Badge Small Business Summer 2023
G2 Winter 2023
Achievement in Customer Service Automation
Front-Line Customer Service Team of the Year
2023 Global Emerging Partner
TrustRadius Best Relationship Winter 2023
TrustRadius Best Value for Price Winter 2023
TrustRadius Best Feature Set Winter 2023
TrustRadius Best Of 2023 Award
G2 Winter 2022-2023 - Grouped Image - Enterprise, Mid-Market, and Small Business Leaders
G2 Fall 2022
G2 Leader Badge Small Business Fall 2022
G2 Leader Badge Mid Market Fall 2022
G2 Leader Badge Enterprise Fall 2022
Best Technology Partner Newcomer
illumi 2022 winner award
Financial Times Americas’ Fastest Growing Companies 2022
Crozdesk Quality Choice 2022
Crozdesk Trusted Vendor 2022
Crozdesk Happiest Users 2022
GetApp Category Leaders for UX Software 2022
Atlanta Journal-Constitution Top Workplaces 2022
Stevie Award 2022
TrustRadius Most Loved 2022
TrustRadius Best Feature Set 2022
G2 Leader Badge Small Business 2022
G2 Leader Badge Enterprise 2022
G2 Leader Badge Mid Market 2022
The Proddy Awards User Research 2021
G2 Leader Badge Mid Market 2021
G2 Leader Badge Enterprise 2021
G2 Leader Small Business 2021
Illumi 2021 Winner award
San Francisco Business Times Best Places to Work
Financial Times Americas’ Fastest Growing Companies 2021
Built In SF BPTW 2021
Built In Perks and Benefits 2021
G2 Software Sellers 2021
G2 Customer Service 2021
TrustRadius Top Rated 2021
TrustRadius Best Customer Support 2021
Illumi 2020 Winner award
Transatlantic Growth Awards
Tech Cares TrustRadius
Stevie Award 2020
San Francisco Business Times Best Place to Work
Proddys Best Usability Testing Winner
FT The Americas’ Fastest Growing Companies
Crozdesk Trusted Vendor
Inc best work places 2020
TalentDesk Best Companies To Work For
Stevie Award 2019
San Francisco Business Times Fast 100
Products that Count
Inc. 5000
Inc Magazine's Best Workplaces
Bay Area News Group Top Workplaces
Atlanta Journal Constitution Top Workplaces
San Francisco Business Times Best Place to Work
Deloitte Technology Fast 500
2018 Career Launching Company
