Product adoption

Understand what keeps your most loyal customers engaged with your products
product adoption

Use this template to:

  • Gather insights about what drives usage and adoption of your product

  • Understand the context where the product is used

  • Understand what could make the experience easier and more delightful for customers

  • Compare usage feedback to what you learned during product discovery to see if designs address the identified problems 

After you've launched a new product or feature, continue monitoring usage to address new challenges and evolve the experience to drive greater adoption or conversion. The questions you ask post-launch will help guide decisions on functionality or features you may need to add or remove.