Blog
4 myths about product velocity that are costing you time and money
In product development, speed is king—until it isn’t. Everyone wants to build faster. But...
Blog
Why human-centered design is your core product strategy
Design is no longer just about aesthetics, it’s a strategic differentiator. User experience (UX)...
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How to build ROI in before you launch your next campaign
“If you want extraordinary results, you need to do something different,” says Udi Ledergor...
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What digital banking can learn from retail checkout design
Digital transformation has swept through banking. But many onboarding experiences still feel stuck in...
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Commercials for AI: more reality, less posturing
AI companies are spending heavily on TV commercials, but their ads don’t always resonate...
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Self-service success: turning your customer portal into a retention machine
In today's digital-first world, customer portals aren't just a nice addition to your service...
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5 practical things businesses should do about AI right now
Almost all company leaders say they expect AI to transform their businesses, but many...
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Tap into hard-to-reach audiences with live intercept testing
Connecting with the right audience is at the heart of great research. But what...
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16 must-attend CX conferences in 2025 (and how to get maximum ROI from them)
Customer experience (CX) isn’t just changing—it’s evolving at an exponential rate. AI, automation, and...