Blog
Friction kills retention: how UX design best practices can be the front line against churn
The classic sales and marketing question of “is it more important to acquire a...
Blog
From reactive to proactive: The future of personalised banking UX
Your bank knows your balance without understanding your mindset. For years, most banks have...
Blog
Beyond data: Why churn happens between the metrics
Your analytics dashboard shows a customer reduced login frequency by 60% over three months...
Blog
Design feedback loops: the secret to faster, smarter, more confident teams
Every designer knows the tension between creativity and certainty. Designers pour hours into crafting...
Blog
Stop shipping guesswork: How prelaunch testing cut 25% of iterations
Every product team knows the frustration of rework: revisiting features that didn’t land, redesigning...
Blog
What's the cost of bad UX?
Ever clicked a button that didn't respond, searched for something that should be easy...
Blog
Here are America’s favorite Halloween candy and costumes in 2025
Every October, store shelves fill with sugar, sequins, and storytelling. Halloween is more than...
Blog
Friction to flow: lessons from the Total Economic Impact™ study
Every digital team is chasing the same goal: deliver better experiences faster. But there’s...
Blog
Which color sells the best?
Walk into a store and you’ll probably notice the price tags, the layout, maybe...
