Connect with your exact customers
See, hear, and talk to your customers
Uncover insights about any experience
Share key insights across your organization
Building empathy for your customers simply isn’t an option. They now have more choices than ever before, so providing an exceptional customer experience is critical to the continued success of your business. But not everyone is a trained researcher and not every business has dedicated resources for customer research—we know that. With UserTesting’s in-product template gallery, anyone can confidently launch quality tests that uncover the insights required to exceed customer expectations.
The new template gallery builds on our existing template experience by creating a single location for all test plans—including Quick Answer templates, as well as personal, account, and UserTesting templates.
A simplified view of all templates plus easy exploration of what others in your account have shared makes adding feedback to your everyday processes and decisions even easier.
In addition to the new in-product experience, we’re also providing even more templates designed by research experts that can be used as-is, customized to fit your exact needs, or used as inspiration for your next project. Current customers can find our new additions under the UserTesting templates tab within the template gallery. If you’re new to UserTesting and curious what feedback you can uncover with our templates, you can learn more here.
Whether you’re a world-class research team who wants to quickly empower others, or you’re new to collecting feedback and looking for guidance, templates will help you better discover, build, and optimize the experiences you’re creating—designs, prototypes, assets, messaging, product offerings, and more.
Need some inspiration? We’ve built templates to help you: