Connect with your exact customers
See, hear, and talk to your customers
Uncover insights about any experience
Share key insights across your organization
At UserTesting, we’re continuously listening to our customers to find ways to make the platform better. We’re always excited to launch new features and improvements based on what you want and need.
You’ve told us that you want quicker ways to work with videos, so we redesigned our video player to make it faster to find and share insights from your UserTesting studies. Our redesign includes features inspired by your feedback and the best video players on the web, and it went through extensive user testing.
Formerly known as annotations and clips, we merged these into one pane in order to simplify your workflow.
You now have three options for taking notes:
Tasks are now shown on a timeline, below the video play bar. You can easily jump to a task by clicking on it.
Speed up your video watching process by performing common video actions without taking your hands off the keyboard.
Q: I have a lot of videos to review. How can I speed up the process? A: Our Research Team recommends the following:
Q: I don't see a button to create a clip. How do I create one?
A: There are several options for creating clips:
Q: Can I review videos on a mobile device?
A: Yes! The video and toolbar will adjust themselves to your screen size. Keyboard shortcuts won’t be enabled unless you’re connected to a keyboard.
With the new UserTesting video player, you’ll be able to get more insights in less time. We’ve made it easier for novices and more powerful for frequent users. Creating great experiences just became a bit easier.
*Some features are not available on certain UserTesting account levels. Contact your UserTesting representative or send us a message for more information.
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