UserTesting Blog

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  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
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    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

All articles

Person waving hello to someone on a zoom call

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Unmoderated focus groups

​ Have you ever wondered what customers say about your brand behind closed doors...
Image of close up hand drawing

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Getting started with UX research

Picture your favorite website or app. Behind the shiny landing pages and smooth interface...

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Moderated focus groups

If you aren’t new to usability testing , you likely already know that testing...

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50 questions to ask financial services customers

​As a financial services organization, you’d probably love to be a fly on the...

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Why you need usability testing for your ecommerce business

The ecommerce industry has had a rocky few years, from navigating tumultuous market conditions...

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Top UX manager interview questions

User experience managers, or UX managers, play a major role in developing products—from leading...
Photo showing hands of someone reviewing a wireframe on paper and on mobile device

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5 questions to help prioritize your research

Whether your organization is large or small, one question we’ve heard again and again...

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Elevate your banking experience with user testing templates

​ Learning about your customers is a continuous, valuable commitment—especially in the financial services...

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What you need to know about self-service banking

​Even if you haven’t heard of self-service banking, you’ve likely done it, from using...