UserTesting Blog

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  • Screenshot of a woman holding a Labubu

    Blog

    The Labubu hype is real, but it’s not who you think

    Why are people going nuts over Labubus? The viral, collectible dolls raked in $418M...
  • young-woman-putting-dirty-ceramic-dish-in-dishwasher-altered-with-generated-AI-text-box-added

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    AI-assisted shopping: The new customer journey is emerging

    Summary Generative AI chatbots are changing the ways people work, so it shouldn’t be...
  • Group of people shopping for holiday shopping article

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    How retailers can win this holiday season

    Here’s what 1,500 Consumers just told us about how they’re shopping for the holidays...
  • Blog

    78 marketing questions to ask (and how to test them)

    Spectacular marketers are the ones who are always asking the right marketing questions. They’re...

All articles

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21 expert opinions on the UX of ecommerce checkout

When you buy from an ecommerce site, you're inevitably routed through a checkout experience...

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Who benefits from human insight?

​ It’s no secret that professionals are being asked to do more with less...

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Card sorting: User feedback for designing customer-first information architecture

There’s something satisfying about the term card sorting. Something only those with a penchant...

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Creating effective video highlight reels

A critical part of turning customer feedback into action is how insights are communicated...

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Accelerate decision-making with a rapid research framework

​Good research takes intention, planning, clear goals, and proper methods. There will always be...

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UserZoom announces IntelliZoom – a new panel service offering

UserZoom, the leading user experience (UX) research and usability testing software as a service...

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Predicting user behavior in six simple steps

Back in the early 2000s, Netflix’s founders met with the CEO of Blockbuster Video...

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Learning UX design: Where to start?

The UX industry is booming right now. Talented designers are in high demand but...

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Effective UX research for wearable devices

Wearable devices are more popular than ever. According to Statista, 29% of people in...