UserTesting Blog

Featured articles

  • Blog

    A note to our customers: what we’ve learned, what we’ve changed, and what’s next

    Over the past year, my leadership team and I have spent a lot of...
  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

    Blog

    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

    Blog

    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

All articles

Blog

6 Tips Every UX Researcher Should Memorize

This post is adapted from the eBook A Complete Guide to UserTesting Your Next...

Blog

Testing the customer experience of Amazon's Prime Day

Prime Day was Amazon's global shopping event on July 15, 2015, that offered more...

Blog

How to win on mobile: understanding micro-moments and consumer behavior

The mobile landscape has completely changed consumer behavior. Google released new research that has...

Blog

How to Break into the Field of UX Research

UX research is an exciting and rapidly growing field, but many people aren’t sure...

Blog

Vistaprint Turns to UserTesting to Understand Vexing Usability Issue [Case Study]

The challenge Design and printing company Vistaprint thought they had done everything right in...

Blog

The 7 best UX infographics

Designing for great user experience is hard. And communicating your design process can be...

Blog

How to Get Rapid User Feedback on Your Mobile App Prototype

You’d never publish an app without QA testing it. But QA testing alone won’t...

Blog

3 unconventional lead generation techniques for high conversions and great UX

If you’re running a blog to generate leads for your business, you’ve probably noticed...
Woman with headphones speaking on a virtual call

Blog

What is eye tracking?

Where do we look and what do we look at the most on the...