UserTesting Blog

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  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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We Increased Our Conversion Rate 700% in One Month. Here’s How!

In today’s guest post, ZoomShift co-founder Jon Hainstock shares how user feedback helped his...

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Users Have Spoken - "New" Google is Better Than "Old" Google

Last week, Google rolled out the latest version of their search results page to...
headshot of Sarah Horton

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The Value of Involving People with Disabilities in User Research

Today's post comes from Sarah Horton, co-author of A Web for Everyone. I am...
Team sitting at conference table in office reviewing conversion rates

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How to use surveys to get the most out of your research

Today’s post comes from Christine Danko, one of our research experts here at UserTesting...
Prototype evaluation

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Creative ways to prototype your way to success

Today’s post is from Toni Allen, one of our very own Senior UX Researchers...

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The Website that Almost Ruined Christmas (VIDEO)

What happens when bad UX gets in Santa's way?Keep your website off the Naughty...

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StubHub increases conversion rates and revenue with UserTesting

Earlier this month we had the pleasure of delivering a joint presentation at IRCE...