UserTesting Blog

Featured articles

  • Blog

    A note to our customers: what we’ve learned, what we’ve changed, and what’s next

    Over the past year, my leadership team and I have spent a lot of...
  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

    Blog

    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

    Blog

    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

All articles

Blog

What is product management?

The phrase product management is often met with a wide range of definitions—even from...
Photo of person stretching their legs on a bridge during a sunrise

Blog

Americans discuss outdoor activities and travel plans coming out of the pandemic

Now, with summer in full swing, we conducted a study to examine what outdoor...

Blog

4 tips for healthcare product managers to turn feedback into action

When it comes to building healthcare products and experiences, it’s complicated. Not only do...

Blog

DIY research: how to collect UX feedback on your own

Thanks to DIY research, connecting with customers and your target audience is now within...

Blog

Level-up your Research Ops program with UserZoom's first EnjoyHQ integration

A Research Operations program can make your user research activities easier, more consistent, and...

Blog

Introducing short test: validate any decision with five-minute video responses

When it comes to making decisions, there’s a lot that can influence the final...

Blog

Save time with machine learning-powered data visualizations

Analyzing qualitative data can be time-consuming. Typically, we must watch session videos one after...
Image of a laptop with a mobile phone showing an icon representing security

Blog

5 ways to build customer trust on your site or app

Each time a potential customer interacts with your site or app, you have an...

Blog

Why B2B companies need to compete on great CX to win over customers

In the past, a small number of behemoths dominated the B2B market, but today...