UserTesting Blog

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  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
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    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

All articles

Photo of two business professionals looking at a computer monitor

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New feature: Video upload

Video Upload enables you to store and consolidate videos from other sources of customer...
photo of 3 people in a meeting talking to each other

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5 tips for getting great customer insights with UserTesting’ s Invite Network

Modern product teams continue to use customer-centric design at the core of their development...

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Thrv and the jobs-to-be-done framework

As I started to look up “thrv,” the company whose founder would be speaking...

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How top financial services organizations create great experiences

To uncover the best practices of retail banking customer experiences, we ran a competitor...

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Introducing the new and improved UserTesting dashboard

Managing a lot of tests can be a challenge but the reward of targeted...

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Introducing Live Conversation: real-time human insight for better business decisions

From product managers and marketers to UX designers and researchers, everyone loves the insights...

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How to create a master plan for your website redesign

Failure. The big, dreaded “F” word of a website redesign. There are few corporate...

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How to make websites age-friendly

The over-50s are almost a third of the UK population. They are online and...

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How the Double Diamond can help align product, design and tech teams

What is the Double Diamond? The Double Diamond (DD) has been around since 2005...