UserTesting Blog

Featured articles

  • Two women in an office reviewing a document

    Blog

    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
  • Blog

    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

All articles

Two women studying

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Creating a powerhouse visual roadmap through feedback

Customer feedback is a crucial ingredient for every product. But turning the deluge of...

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Public attitudes, behaviors, and reactions across the US to COVID-19: a UserTesting study

We’ve all recently been impacted by the virus, but to what extent varies from...

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When business is human, insights drive innovation: the 2020 CX Industry Report

Our 7th annual industry report is now available: When business is human, insights drive...

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UserTesting named a Leader in G2’s Spring 2020 Grid®

The crowd has spoken, and for the fifth time in a row, UserTesting has...

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The changing buying behaviours of UK consumers and their response to crisis communications

The UK government and NHS workers nationwide are asking the UK population to stay...

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Why data scientists should embrace human insights

How data science and qualitative, human insights work together comes up often at UserTesting...
Man pulling a Jenga block out of the tower

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How times of uncertainty shape the future of your business

We’ve heard the phrase “ we are in unprecedented times,” a lot over the...

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IntelliZoom—UserZoom's intelligent participant sourcing engine to improve user experience

UserZoom, the leading user experience (UX) research platform company, is dedicated to providing its...

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Making the switch to collecting customer feedback remotely

Like many companies, we’re closely monitoring the latest on COVID-19 and thinking about the...