UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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Woman with headphones speaking on a virtual call

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What is eye tracking?

Where do we look and what do we look at the most on the...

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4 critical questions to ask before you design anything

It’s not always obvious which ideas are worth investing the time and resources into...

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UX in action: Q&A with Frank Yoo, Director of Product Design at Lyft

We sat down with Lyft’s Director of Product Design, Frank Yoo, to talk about...

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Writing your user test plan: open-ended vs. specific tasks and questions

In any successful user experience study, you’ll need to write a foolproof test plan...

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Mobile Checkout: What Works and What Doesn't?

Is it easier for you to make a purchase on your desktop or on...

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The 3 most common ways to user test your product

There are three different approaches you can take when you design a test plan...

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8 User Tests to Help You Learn From Your Competitors

Do you know how your company measures up to the competition? Business doesn’t happen...

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How good UX leads to conversions

Whenever I hear someone ask why the user experience is so important, I think...

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UX for kids' products: Designing for the youngest of users

Everyone has had that moment. Over at the table next to you is a...