UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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Crafting a Well-Rounded User Research Plan

Those involved with the success of a website have an array of research tools...
Photo showing hands of someone reviewing a wireframe on paper and on mobile device

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Why You Shouldn't Hire a UI/UX Designer

Today's guest post comes from Craig Morrison, founder of UsabilityHour.com. Enjoy! UX Designer and...

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How to Use UserTesting in Your In-Person Research

In a previous post on the UserTesting blog, I wrote about my love for...

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Testing and Redesigning Yelp, Step 3: Analysis

If you’ve been hanging around the UserTesting blog lately, you’ve probably heard that we’ve...

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Why you need to get rid of your multi-level menu

Let’s take a look at one of your site’s most important elements---your navigation. Most...

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Why Keyboard Usability Is More Important Than You Think

The idea of pressing a key to enter text has been around for a...
Person on a phone call looking at his laptop

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12 expert tips for moderating like a pro

There are a couple of different ways to run a usability test: Moderated, whereby...

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3 tips to effectively test your 404 error page

So you're digging through your analytics when you notice that, uh-oh, you're starting to...

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Why Every Testing Program Should Develop a Roadmap

In today's guest post, David DeFranza, Senior Content Strategist at Brooks Bell, explains how...