UserTesting Blog

Featured articles

  • The UserTesting team at Content Marketing World

    Blog

    Stop guessing, start knowing: Lessons from Content Marketing

    Walking into Content Marketing World this year, I expected wall-to-wall conversations about AI. Instead...
  • Screenshot of a woman holding a Labubu

    Blog

    The Labubu hype is real, but it’s not who you think

    Why are people going nuts over Labubus? The viral, collectible dolls raked in $418M...
  • young-woman-putting-dirty-ceramic-dish-in-dishwasher-altered-with-generated-AI-text-box-added

    Blog

    AI-assisted shopping: The new customer journey is emerging

    Summary Generative AI chatbots are changing the ways people work, so it shouldn’t be...
  • Blog

    78 marketing questions to ask (and how to test them)

    Spectacular marketers are the ones who are always asking the right marketing questions. They’re...

All articles

Blog

Usability vs. user experience: What’s the difference?

Prioritizing user experience isn't a one-size-fits-all process. There are multiple dimensions to it. Using...
photo of the hands of multiple people adding post-it notes to a large sheet of paper on a conference table

Blog

What is the Lean UX process?

At its core, the Lean User Experience approach is about putting users first. It's...

Blog

How do ads affect user experience?

Advertisements have become integral to how websites and applications operate, receive revenue, and interact...

Blog

How to write user experience survey questions

When improving your product, leveraging user experience (UX) survey questions is one of the...

Blog

THiS Connect London

This November, The Human Insight Summit (THiS) Connect London provided a special opportunity for...

Blog

How to improve your user experience

A customer's interaction with your website, mobile app, or digital experience can be a...

Blog

7 user experience (UX) principles based on psychological phenomena

In some ways, UX professionals are like psychologists. They need to understand people’s motivations...
Team sitting at conference table in office reviewing conversion rates

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Usability testing vs. A/B testing

Usability and A/B testing create more customer-centric experiences and increase conversion rates . Although...

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How to get customer feedback without negatively impacting CX

Creating a great customer experience (CX) and fostering a customer-centric culture requires one important...