UserTesting Blog

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  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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What is the Jobs-to-be-Done framework?

In design and technology, it's easy to get captivated by new ideas. However, focusing...

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What's the difference between a UX researcher and a UX designer?

For those outside of the UX world, once common question that emerges is: What's...
4 people in an office setting gathered around a laptop

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Designing UX for nonprofits: what do the experts say?

Good user experience (UX) practices have a natural home in the nonprofit space. After...

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Should UX professionals get a PhD?

There are a lot of opportunities for UX professionals to learn more about the...
3 generations of people using a mobile phone

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How different age demographics search the internet

Search is how people find information, with 3.5 billion+ searches occurring daily on Google...

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UX and Product Management are a perfect match

What makes a successful working relationship between two team members? Having empathy for each...

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How to prepare a framework for a remote usability test

Frameworks are support systems for your tests. A good one structures all the information...

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How to ask the right questions in the right way: Insights from 5 senior UX leaders

If you’re conducting user research, you need to learn how to ask the right...
Group of people sitting in a small circle talking

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What is voice of customer (VOC)?

​The well-known slogan, “the customer is always right,” has echoed through organizations since the...