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A product manager’s guide to making design decisions

Product managers know that the roadmaps, backlogs and estimations are meaningless compared to the...

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21 expert opinions on the UX of ecommerce checkout

When you buy from an ecommerce site, you're inevitably routed through a checkout experience...

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Card sorting: User feedback for designing customer-first information architecture

There’s something satisfying about the term card sorting. Something only those with a penchant...

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Learning UX design: Where to start?

The UX industry is booming right now. Talented designers are in high demand but...

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A UX workflow that works: How to design successful products

Building world-class products starts with good design habits, and having a consistent UX workflow...

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How to avoid bias in usability testing

Biased opinions are hard to avoid. If you run a remote UX test, you...

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Retail UX in 2020: the impact of changing consumer behavior

During the pandemic, retailers had to rethink operations, supply chains, and entire online experiences...

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How the metaverse will affect UX design and customer experiences

Following the launch of Forrester’s The State of The Metaverse Report, many commentators have...

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How retailers can reduce return rates with better user experience

Returns can be a headache for brick-and-mortar retailers and ecommerce stores alike. After all...