UserTesting Blog

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  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
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    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

All articles

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UX and Product Management are a perfect match

What makes a successful working relationship between two team members? Having empathy for each...

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How to prepare a framework for a remote usability test

Frameworks are support systems for your tests. A good one structures all the information...

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How to ask the right questions in the right way: Insights from 5 senior UX leaders

If you’re conducting user research, you need to learn how to ask the right...
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What is voice of customer (VOC)?

​The well-known slogan, “the customer is always right,” has echoed through organizations since the...
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How to write user stories in product development with examples

A user story is a short, simple description of a feature told from the...
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What are mental models and how do they help UX design?

What is a mental model and how does it relate to user experience? It's...
Photo of UX designer and product designers working at a desk

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6 user research and UX design trends for 2023

The world of UX and UI moves fast. Innovation is the name of the...

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5 fun UX games to increase your user knowledge

Researchers and designers need to tell a holistic user story, based on real individuals...
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How to create personas using Google Analytics

Personas are a powerful way for marketing and product teams to humanize their craft...