UserTesting Blog

Featured articles

  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

    Blog

    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

    Blog

    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

All articles

Small white home with a porch and yard

Blog

UserTesting success story: How 3D house printing startup New Story builds donor trust

‘Human insights’ has a different definition when it comes to the origin of New...

Blog

Talking to real people, in real time: how to create scripts for Live Conversation

Talking with people in their own environments is the perfect way to gather information...
Woman holding credit cart looking at laptop

Blog

How online grocery sites can improve their user experience

While the value of the UK’s online grocery market continues to grow (worth £12.3bn...
Woman sitting at desk looking at mobile phone

Blog

Why is mobile web UX still so poor and what can we do about it?

Right now, in many ways, we have a better mobile web than ever before...

Blog

5 top tips for marketers conducting customer experience research

Our recent webinar on how fast human insight is revolutionizing marketing resulted in some...
Image of stock market arrow going up with a background of differen't people's headshots

Blog

Mary Meeker’s Internet Trends 2018 and the growing consumer-grade bar for enterprise software

This week Mary Meeker released her brilliant and powerful Internet Trends 2018 report. While...

Blog

What makes gamification a powerful tool in user experience?

In 2016, an estimated 2.6 billion gamers worldwide (according to Unity) generated close to...

Blog

Join UserTesting at Enterprise UX

The countdown is on for Enterprise UX in San Francisco! Enterprise UX is an...

Blog

What is UX prototyping and why should you test early?

The best user experiences don’t happen by luck. UX designers and researchers follow an...