Expertise for customer-centric professionals

With UserTesting Certification, you can gain the education and expertise you need to drive confident, customer-centric decisions in your career and within your organization.

Master the fundamentals, gain advanced expertise

UserTesting’s certification program empowers you with confidence in your ability to leverage the UserTesting platform. As you progress through the two levels of certification, you’ll gain foundational knowledge and advanced expertise that you can immediately use in your work to champion customer-centric decisions.

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Foundational certification

Whether you’re new to the UserTesting platform, or an experienced user, the Foundational certification is your first step to mastery of the platform.

In this on-demand, self-paced course, you’ll get back to basics covering:

  • UX and CX best practices
  • Research and analysis best practices
  • Hands-on exercises to apply newly-learned skills to your current role
  • Tips and tricks from industry experts to speed your time to insight

Advanced certification

Completion of the Foundational certification enables you to progress to the next step, Advanced certification.

The Advanced certification gives you a mix of on-demand, self-paced courses, live virtual instruction, and project work.

This cohort-based program gives you the opportunity to further develop proficiency within the platform while engaging with other like-minded professionals to gain valuable expertise you can use in real-world situations.

What our customers have to say about certification

I’m realizing that there are things that our team does that we should probably change based on what I learned here, which is fantastic. This is the only certification that I have actually wanted because this is something that I use daily and it will give me a little bit more credibility in my job. - Samantha

It was really useful to understand the ‘why’ behind why we do these types of tests. It was really great and I would recommend this to anyone. - Joelle

Additional resources