Expertise for customer-centric professionals

Master the fundamentals, gain advanced expertise
UserTesting’s certification program empowers you with confidence in your ability to leverage the UserTesting platform. As you progress through the two levels of certification, you’ll gain foundational knowledge and advanced expertise that you can immediately use in your work to champion customer-centric decisions.

Foundational certification
Whether you’re new to the UserTesting platform, or an experienced user, the Foundational certification is your first step to mastery of the platform.
In this on-demand, self-paced course, you’ll get back to basics covering:
- UX and CX best practices
- Research and analysis best practices
- Hands-on exercises to apply newly-learned skills to your current role
- Tips and tricks from industry experts to speed your time to insight

Advanced certification
Completion of the Foundational certification enables you to progress to the next step, Advanced certification.
The Advanced certification gives you a mix of on-demand, self-paced courses, live virtual instruction, and project work.
This cohort-based program gives you the opportunity to further develop proficiency within the platform while engaging with other like-minded professionals to gain valuable expertise you can use in real-world situations.
