I signed up for this website to earn a bit of extra money while looking for work during the pandemic. I completed a test following their instructions and submitted it. I followed all their rules and genuinely tried my best to complete the tasks. A few days later, I got an email from them saying that I didn't complete the task up to their standards and I was permanently banned from the site. They even took it a step further and said that if I tried to reapply under a different name, they would take legal action. They never told me at all why my test was so bad and made me feel terrible. I even reached out to their customer service email asking them what was wrong with my test and never received a response. I still don't know if it was an audio issue or what the problem was, as I genuinely tried my best to complete the task well. I found this really unprofessional that they only gave me one chance, and never explained why what I did was so wrong. I was really disappointed because I had heard good things about this website and thought it would be a good way to make extra cash. I wouldn't recommend wasting your time on this website. I understand that this website needs to have high quality testers, so of course they will have to ban some people, but they need to tell you why and give second chances, especially if it's just a technical issue.