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- oosvaldo garciaApril 29, 2025
la mejor pagina web para trabar desde casa
simplemente increíble, una pagina web que me ha dejado sorprendido, si eres una persona que le gusta obtener recursos económicos desde una web esta es la mejor opción, realmente hay muchas cosas buenas en esto, no hay palabras para describir como esta pagina te puede cambiar la vida , lo recomiendo usertesting.com
KopanoT TladiApril 27, 2025the app itself is good only problem im…
the app itself is good only problem im experience is the lack of tests. i started 5 weeks ago , but it does tell you that tests are not always available
Aniesha BulbuliaApril 24, 2025The website was easy to navigate
The website was easy to navigate. Look forward to reviewing products
- GGruzaldaApril 24, 2025
I required some basic assistance on how…
I required some basic assistance on how to change my username. Although its a bit of a let down not being able to do it myself, it was however very easy to request the change. The chat bot was quick to assist, there is no delay and it is very straight forward.
Clydin Janse van RensburgApril 23, 2025Enjoyable
The fact that the site doesn't have unnecessary links and redirecting a user, makes the experience respectable.
vinay singoreApril 22, 2025it is a powerful tool for buisness…
it is a powerful tool for buisness looking to improve their products and services. It offers valuable insights from real users, helping you make informed decisions about design and functionality. basically it is very helpful.
- oosvaldo garciaApril 29, 2025
la mejor pagina web para trabar desde casa
simplemente increíble, una pagina web que me ha dejado sorprendido, si eres una persona que le gusta obtener recursos económicos desde una web esta es la mejor opción, realmente hay muchas cosas buenas en esto, no hay palabras para describir como esta pagina te puede cambiar la vida , lo recomiendo usertesting.com
KopanoT TladiApril 27, 2025the app itself is good only problem im…
the app itself is good only problem im experience is the lack of tests. i started 5 weeks ago , but it does tell you that tests are not always available
Aniesha BulbuliaApril 24, 2025The website was easy to navigate
The website was easy to navigate. Look forward to reviewing products- GGruzaldaApril 24, 2025
I required some basic assistance on how…
I required some basic assistance on how to change my username. Although its a bit of a let down not being able to do it myself, it was however very easy to request the change. The chat bot was quick to assist, there is no delay and it is very straight forward.
Clydin Janse van RensburgApril 23, 2025Enjoyable
The fact that the site doesn't have unnecessary links and redirecting a user, makes the experience respectable.
vinay singoreApril 22, 2025it is a powerful tool for buisness…
it is a powerful tool for buisness looking to improve their products and services. It offers valuable insights from real users, helping you make informed decisions about design and functionality. basically it is very helpful.
4.2/5
Based on 1046 reviews from

5 star
536
4 star
209
3 star
32
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5
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2
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FEATURED REVIEW
Khanh Tran
UX ResearcherTravel & hospitality
GlobalViet Nam
January 28, 2025
This platform is very easy to use. It also has many different types of tests and questions.
What do you like best about the product?
Very easy to use and has lots of types of test and questions.
What do you dislike about the product?
I wish they can enable me to conduct the focus group.
What problems is the product solving and how is that benefiting you?
I can set up the moderated and unmoderated tests with users on this platform. For the unmoderated test, the format is very smart and can lots of my time.
4.5/5
Based on 2650 reviews from

5 star
1904
4 star
344
3 star
99
2 star
67
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236
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Barry Greenstein
February 15, 2021
At first I was getting enough screeners…
At first I was getting enough screeners to be able to do about one test a day or every other day. Now I won’t even get a screener once a week. I love being a Usertester but not much work lately.
F
F B
February 15, 2021
Hi can't reach help desk
Hi, I'm really sad I need to write this. Ever since the redesign my account seems to be broken. I have left many help desk messages and no one responds.
I've taken many tests and all of a sudden I got none. It's been 5 months since I have gotten a single test.

John Fallon
February 15, 2021
Took a microphone test and never got a response
I took my first test. I was then told I had some static on my microphone so my account was disabled and I was told to submit a microphone test. I did that and never got a response. My microphone is fine I think I was just speaking to loud on my first test which causes distortion it was a brand new web cam bought to use for this purpose. I emailed over 5 times that I had submitted my microphone test what do I do now. I very thoroughly explained my situation and never received a response. After a few weeks I gave up and this rating email is the first I have heard from your company.
A
ArtyladyKWT
February 15, 2021
No test opportunities
Hi,
I have signed up on this site nearly a month ago and I have only eecieced 4 test opportunities.
I would love to get my rating up, but how can you do that if you can't do any tests!
R
Rahil Patel
February 15, 2021
It's been a great experience
It's been a great experience. getting tests that are easy to do and getting paid on time.. never received late payments. you guys are doing wonderful
O
Owen
February 15, 2021
Excellent user testing site, that lets broken screener questions through far more often than I’d like.
Generally a very well presented and very active user feedback community! Highly recommended.
My only issue is that despite stating all the languages I speak in my profile, I regularly get a large number of screener questions written in a language I don’t speak at all.
I’ve also had a large number of screener questions that don’t work properly for one reason or another, such as asking for multiple answers but using the radio button option so we can only leave one answer; or asking me if I speak all the languages that will be used in the test and not actually telling me what languages those are.
Sloppy screener questions like that are not the norm, thankfully, but it is frustrating when they happen, and makes me wish that screener questions were tested properly before being accepted by UserTesting.
T
Tester
February 15, 2021
No support for testers
UserTesting is a legitimate platform and when tests go off without an issue, you will get paid exactly 7 days later. But I have been with the platform for over 5 years and I can no longer recommend them. Testers get absolutely no support. I have support tickets that are unanswered from 6 months ago and missing payments that were not resolved. Support tickets don’t even seem to be filing anymore. There is no tester support whatsoever. I hope they realize that testers are their bread and butter and begin to offer support again, so I can once again enjoy the platform.


