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- oosvaldo garciaApril 29, 2025
la mejor pagina web para trabar desde casa
simplemente increíble, una pagina web que me ha dejado sorprendido, si eres una persona que le gusta obtener recursos económicos desde una web esta es la mejor opción, realmente hay muchas cosas buenas en esto, no hay palabras para describir como esta pagina te puede cambiar la vida , lo recomiendo usertesting.com
KopanoT TladiApril 27, 2025the app itself is good only problem im…
the app itself is good only problem im experience is the lack of tests. i started 5 weeks ago , but it does tell you that tests are not always available
Aniesha BulbuliaApril 24, 2025The website was easy to navigate
The website was easy to navigate. Look forward to reviewing products
- GGruzaldaApril 24, 2025
I required some basic assistance on how…
I required some basic assistance on how to change my username. Although its a bit of a let down not being able to do it myself, it was however very easy to request the change. The chat bot was quick to assist, there is no delay and it is very straight forward.
Clydin Janse van RensburgApril 23, 2025Enjoyable
The fact that the site doesn't have unnecessary links and redirecting a user, makes the experience respectable.
vinay singoreApril 22, 2025it is a powerful tool for buisness…
it is a powerful tool for buisness looking to improve their products and services. It offers valuable insights from real users, helping you make informed decisions about design and functionality. basically it is very helpful.
- oosvaldo garciaApril 29, 2025
la mejor pagina web para trabar desde casa
simplemente increíble, una pagina web que me ha dejado sorprendido, si eres una persona que le gusta obtener recursos económicos desde una web esta es la mejor opción, realmente hay muchas cosas buenas en esto, no hay palabras para describir como esta pagina te puede cambiar la vida , lo recomiendo usertesting.com
KopanoT TladiApril 27, 2025the app itself is good only problem im…
the app itself is good only problem im experience is the lack of tests. i started 5 weeks ago , but it does tell you that tests are not always available
Aniesha BulbuliaApril 24, 2025The website was easy to navigate
The website was easy to navigate. Look forward to reviewing products- GGruzaldaApril 24, 2025
I required some basic assistance on how…
I required some basic assistance on how to change my username. Although its a bit of a let down not being able to do it myself, it was however very easy to request the change. The chat bot was quick to assist, there is no delay and it is very straight forward.
Clydin Janse van RensburgApril 23, 2025Enjoyable
The fact that the site doesn't have unnecessary links and redirecting a user, makes the experience respectable.
vinay singoreApril 22, 2025it is a powerful tool for buisness…
it is a powerful tool for buisness looking to improve their products and services. It offers valuable insights from real users, helping you make informed decisions about design and functionality. basically it is very helpful.
4.2/5
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FEATURED REVIEW
Khanh Tran
UX ResearcherTravel & hospitality
GlobalViet Nam
January 28, 2025
This platform is very easy to use. It also has many different types of tests and questions.
What do you like best about the product?
Very easy to use and has lots of types of test and questions.
What do you dislike about the product?
I wish they can enable me to conduct the focus group.
What problems is the product solving and how is that benefiting you?
I can set up the moderated and unmoderated tests with users on this platform. For the unmoderated test, the format is very smart and can lots of my time.
4.5/5
Based on 2650 reviews from

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Ana Oliveira
December 21, 2020
I have been a tester for usertesting…
I have been a tester for usertesting for almost 2 months now and I am so pleased! Customer service team is really helpful, app is really good. There have been a few bugs but the team always makes a n effort to help with any problems.
I am so pleased! Tries testing with other companies but they were horrible comparing to usertesting, so I will stick tworking with the best!
A
Ali Ramadan
December 15, 2020
Amazing to send a picture and send you…
Amazing to send a picture and send you send me your email and you are going to send them a time that I send it to you send me a text and I will let
A
Anon
December 3, 2020
Can be frustrating but it's one of the best sites to earn something little on the side
Before I signed up to UserTesting I was hesitant due to the negative reviews on Trustpilot, but I signed up anyways. Having been doing tests on UserTesting since July 2020, I would rate this app a 5/5 and heres why.
It can be frustrating when you're constantly completing surveys and get rejected for tests. What you need to realise is that the surveys which will most likely accept you go quick, sometimes within a minute because they accept everyone too. If you're someone who is constantly on the computer waiting for your dashboard to ping, you should get a fair amount of testing done. If not then it would be hard for you to get any. To give you insight on my experience, during a month when I was constantly checking for tests I was able to get $200. However, during a month when I was inactive and would only check for surveys during the end of the say I was only able to rack up $50 a month, which to be honest is still a good amount of money.
I've contacted them before and although they did take 1-2 weeks to respond they were very understand and solved the issue.
There can be tests which have 66 tasks and pay only $10, but you can always choose to quit the test if you believe it's not worth it. But it works both ways, as occasionally you can also get tests which only last 5mins and you get paid $10.
In my experience UserTesting has never missed a payment. They pay exactly 7 days about you do your test and have always been on time.
Overall, I've had a good experience with UserTesting and would recommend this if you just want something little on the side and have the availability to leave your dashboard open (even if its in a tab) for a period of time so you can catch tests.
m
malcolm bell
November 27, 2020
Takes a while to get your rating up
Takes a while to get your rating up, but once you do you can do well.
Very hard to get surveys since Covid as I suspect too many new members. You need to be quick and have a good internet speed.
Also don't try lying, you'll get found out and kicked off the site. Only do surveys that you are confident you know what you are talking about
U
UserTester
November 26, 2020
Good opportunity, terrible customer service
UserTesting is a solid opportunity to make some extra cash. Beware that if you do experience issues as a tester, you are likely to never have those resolved. Despite policies stating you will get reimbursed for failed tests due to UserTesting or client error, it's several months later and not one of the several tests have been reimbursed. They frequently close support tickets without even explaining what they did and entirely without reimbursement their policies say you are owed.
Worth a try, but please keep in mind you may commit a lot of time for free to not get much effort in return.

Petr Duda
November 25, 2020
It's awful
It's awful, zero support for testers, no one is responding to emails.
C
CP
November 14, 2020
Recent problems with customer support/getting paid
I've been testing with them since Jan. 2016. Typically there have been problems here and there with them responding and payments taking longer, but most of the time they pay.
However, this past year, that has changed. Now when tests aren't uploading properly and you're contacting their support over and over, no one is returning emails and work is going unpaid. I have 3 outstanding video that have yet to be paid----starting since February of 2020. I just completed another one, with 72 tasks to talk about---test did not upload b/c of problems with their app and we will see how this goes in terms of getting a response from them.
T
Tuku Tuki
November 5, 2020
Usertesting since 2017
I signed up to the Usertesting website in 2017. In the three and a bit years I’ve been on the site, I’ve made roughly upwards of $2500 doing only standard tests (no live conferences at all). I also took a few lengthy breaks in those years, when I had part time jobs and studies to focus on.
What’s important to note is that this took a lot of time and effort. You have to have time to spare, and you probably won’t qualify for a majority of the tests. It’s a great side gig for those who are constantly in front of a computer with other things to do. With the current pandemic (and most of my classes being online), I've been making significantly more as I spend a lot of time on my laptop.
The Usertesting team have always been responsive to my queries, and I’ve never missed a payment. The more tests you do (and the more 5 stars reviews you receive) the more tests you’ll be given. It’s slow starting out as most things are, but if you have the patience for it you’ll find it’s a fantastic way to make some money.


