Insight Core
The UserTesting Human Insight Platform empowers all teams with on-demand customer feedback and exposure to real customer interactions and perspectives they need to build deep customer empathy and deliver better customer experiences.
A solution developed specifically for CX leaders and teams to gather and analyze human insight for every interaction with your product, with everything you need to create custom tests from scratch.
Premium | |
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All Professional features plus: | |
| Dashboard Custom tests: “create from scratch” Saved Test Plans Saved Audiences Favorite participants Saved Screener Management Screener guidance Template library Access to Participant Network* Advanced demographics Invite Network Custom Network Niche audience recruitment In-line survey questions Balanced comparison Live Conversation with hidden observers** Participant view TestFlight mobile iOS app testing Interactive Path Flows Sentiment path Intent path Click maps Keyword map (English only) | Highlight reels Transcripts Insights Summary Sentiment tagging Sentiment analysis Smart tags Friction detection Share via Canva, FigJam, InVision Freehand, Jira, Jira Product Discovery, Confluence whiteboards, Microsoft Teams, Miro, Slack, Trello (in English only) Unlimited workspaces Open, private, and hidden workspaces Workspace page Template access control Approval flow (by request) Secure prototype hosting 10 Digital property bundles*** Configurable SSO Custom confidentiality terms Third-party video uploads (4 TB) Fuel Cycle and Rally integrations Qualtrics integration (in English only) Contentsquare, FullStory, Quantum Metrics integrations (in English only) |
Includes (per test):
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Onboarding available at additional cost
*Includes standard country filters: USA, CAN, GBR, GER, FRA, AUS, IND and ‘Rest of world’.
**Up to 60 minutes per session.
***A digital property bundle consists of one website, mobile site, android app and IOS app associated with a specific brand (includes unlimited competitor properties).
Premium Each license includes up to: | ||||||
|---|---|---|---|---|---|---|
Standard Licensed User | 15 tests per year | |||||
Unlimited Licensed User | Unlimited tests per year |
Add-ons | |
Information Architecture testing | Access to card sorting, tree testing, integrated tree testing, System Usability Scale Plus, and Prioritization Matrix (English only) |
