GuidesExpert resources for UX, product, design, marketing, and CX teams to craft better experiences Featured guides GuideThe CSAT playbook for modern banks Why leading banks are shifting from dashboards to deeper insight, and how you can... Read more GuideThe better way to drive software renewals Executive summary Renewals are the profit engine of subscription software. Because customer acquisition costs... Read more Featured guides GuideLOCKEDOptimizing conversion rates for retail and consumer brands GuideLOCKEDEffective AI: how to choose the right generative AI features—and build them... GuideLOCKEDBoost website conversions with real user feedback Primary Industry (field_primary_industry) Use caseAutomotiveBusiness servicesConsumer productsOtherEducationEnergyFashion & ApparelFinancial servicesFood & beverageGamingHealthcareHealth & fitnessManufacturingMedia & entertainmentNon-profitPublic sectorPharmaceuticalReal estateRetail & ecommerceSecurityTechnologyTransportationTravel & hospitality Roles (field_roles) TeamsDesignExecutivesHuman ResourcesMarketingProductResearch GuideHow to enhance design efficiency through continuous user feedback One of the most powerful tools in a designer’s toolbox is feedback. Design teams... Read more GuideImproving NPS through user insights: a quick-start guide For UX researchers, UX leaders, Product leaders, and emerging roles like UX Research Operations... Read more GuideIncrease digital bank account opening Drive growth and efficiency at retail banks by creating seamless digital account experiences that... Read more GuideGuide to choosing the right UX research platform Delivering exceptional customer experiences starts with a deep understanding of your users—their needs, behaviors... Read more Guide2024 UK Banking Benchmark Report Competitive benchmarking 5 of the UK's biggest consumer banks The quality of a digital... Read more Guide2024 UserTesting travel Benchmark Report Competitive benchmarking 5 of the UK's biggest package holiday sites The quality of a... Read more GuideThe product executive’s guide to user feedback Most product leaders assume they must choose between fast shipping products and optimizing customer... Read more GuideCalculating and communicating the ROI of product design In an era of shrinking budgets and accelerating product demands, product designers are being... Read more GuideDeconstructing the rise of fintechs T rendy. Innovative. Exciting. Those aren’t the words usually used to describe traditional financial... Read more Load More