Industry reports and guides for CX, UX, UI, and design

Industry reports and guides for UX, UI, CX, and design, as well as competitive CX studies to bring you actionable data and insights

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How organizations are keeping up with customer expectations

For the 10th edition, UserTesting asked 1,857 professionals worldwide how their organization keeps their experience customer-centric.

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Industry Reports

State of the Industry: edtech and educators

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Industry Reports

State of the Industry: traditional banks vs. fintechs

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Industry Reports

Forrester: The Total Economic Impact™ of the UserTesting Human Insight Platform

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Updated

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Industry Reports

5 key differentiators that set elite organizations apart

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Updated

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Industry Reports

Deconstructing the rise of fintechs

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