Reports

Industry reports and guides for product, design, and competitive studies to bring you actionable data and insights.

Featured reports

Digital assets for Q3 2025 Pulse retail report

Report

Pulse Report: Retail, Q3 2025

Introduction to the Q3 2025 Pulse Report results The Q3 2025 Retail Pulse Report...
Read more
Guide assets for for usertesting and talker research study "Tariffs and trade-offs: what rising prices mean for brand trust and consumer loyalty.

Report

Report: Tariffs and trade-offs: what rising prices mean for brand trust and consumer loyalty

Rising prices are no longer a temporary challenge, they’re fundamentally reshaping how consumers make...
Read more
Digital assets for Usertesting and G2 Grid report for user research winter 2025

Report

G2 Grid® Report for User Research | Spring 2025

Read more
Rescue retail and ecommerce budgets by getting buyer feedback

Report

Rescue retail and ecommerce budgets by getting buyer feedback

Retail and ecommerce teams who trust their gut feeling without in-person testing are leaving...
Read more
Consumer Perceptions of AI in Healthcare | Teaser Image

Report

Consumer perceptions of AI in healthcare

Understanding how patients and consumers feel about their healthcare experiences is crucial as our...
Read more
Use case guidebook: testing financial services experiences

Report

Use case guidebook: testing financial services experiences

Customer empathy, better products, and superior digital experiences. These are the expectations consumers have...
Read more

Report

2023 Experience Research Report

Foreword from our CEO Over the last ten years, we’ve written much about the...
Read more
FORTUNE Brand Studio: The ROI of Customer Empathy Report

Report

FORTUNE Brand Studio: The ROI of Customer Empathy Report

Read more
Teaser image for Forrester study - The total economic impact of the UserTesting Human Insight Platform

Report

Forrester Study - The Total Economic Impact™ of the UserTesting Human Insight Platform

Read more
teaser image for industry reports -generational banking report

Report

Understanding evolving banking expectations

We all know that consumers' habits are changing, but do we know how and...
Read more

Report

Emphasizing Empathy as a Cornerstone of the Customer Experience

Read more
© UserTesting 2025
SOC security logo CSA security logo GDPR security logo