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New consumer insights amidst COVID-19
MICHAEL MACE
In this webinar we’ll share key takeaways from research UserTesting has been conducting on the consumer impact of the current COVID-19 crisis, and how it’s changing customer behavior.
New consumer insights amidst COVID-19
MICHAEL MACE
The Espresso Webinar Series
HOSTED BY USERTESTING
From 9 April, UserTesting's EMEA team will be hosting live interviews, every week, with different CX leaders from some of the fastest growing and innovative European businesses.
The Espresso Webinar Series
HOSTED BY USERTESTING
When business is human, insights drive innovation: The 2020 CX Industry Report Results
JANELLE ESTES AND MICHAEL MACE
Join UserTesting's Chief Insights Officer, Janelle Estes, and VP, Market Strategy, Michael Mace as they present findings from the 2020 CX Industry Survey. In its seventh annual CX Industry Survey, UserTesting asked over 7,600 professionals how their organizations are meeting the challenges and opportunities in today’s customer-centered industry.
When business is human, insights drive innovation: The 2020 CX Industry Report Results
JANELLE ESTES AND MICHAEL MACE
April 2020 Product Release Webinar
NATE WRIGHT AND BRIAN TRAN
In this webinar, you’ll get a full look at our latest human insight innovations, and learn how our exciting new features empower more teams to capture customer feedback more efficiently than ever.
April 2020 Product Release Webinar
NATE WRIGHT AND BRIAN TRAN
Product development at NerdWallet: Why user research is pivotal
Jeff Gurr
Jeff Gurr, Head of User Research at NerdWallet, shares the pros and cons of NerdWallet’s embedded research structure and their learnings from working with product designers and PMs.
How Autodesk creates better digital experiences with UserTesting
Lisa Seaman
Lisa Seaman, User Experience Manager at Autodesk, shares how she tests and optimizes Autodesk’s websites with UserTesting.
How growth teams are revolutionizing UX and product development
Casey Winters
Casey Winters, former Product Lead for the Growth Team at Pinterest, discusses how a large growth team operates and how they tackle user experience issues from a brand new perspective.
How Allstate is adopting a lean startup culture
Pradeep Nayar
Pradeep Nayar, Director of UX & Product Design at Allstate, explains how Allstate is adopting a lean startup culture and embracing an extreme agile methodology to ‘fail fast’ and learn from their users to make relevant digital products and services.
How Allstate is adopting a lean startup culture
Pradeep Nayar
Inside Agile: How research should inform product design
Steve Fadden
Steve Fadden, Director for UX Research on the Analytics team at Salesforce, shares insights for conducting research to inform the development of concepts, designs, and solutions in an agile environment.
The design secrets behind Slack’s amazing success
Tina Chen
Slack has exploded in growth in just two years, expanding its users from 14,000 to over 3 million. What’s their secret? Tina Chen, Design Lead at Slack, discusses how Slack designs new products and iterates so quickly.
UX in Action: IBM Watson
Carol Smith
What UX and design challenges does IBM Watson face today? How do they conduct UX research? Carol Smith, Senior Design Manager at IBM Watson, gives us a behind-the-scenes look at all things related to UX and design. She talks about building a UX-focused design team and how her team operates on an Agile schedule.
UX in Action: IBM Watson
Carol Smith
UX research at Napster: A Product Manager’s perspective
Suzanne Scharlock
Napster revolutionized the music industry 17 years ago and now offers a streaming service that includes over 34 million songs. How does user research factor into Napster’s uncommon success? Suzanne Scharlock, Product Manager at Napster, gives us a behind-the-scenes look at how a PM handles UX and design issues.
UX research at Napster: A Product Manager’s perspective
Suzanne Scharlock
Everything I’ve learned about Lean UX: AMA with Jeff Gothelf
Jeff Gothelf
Jeff Gothelf changed the way we look at designing products and services six years ago with his book, Lean UX. But how have the ideas evolved since 2010? Jeff Gothelf talks about what he’s learned as a practitioner, an author, and teacher of Lean UX.
The growth playbook from $0 to $1 billion
Mike Volpe
Mike Volpe, former CMO and founding team member at HubSpot, shares what he learned growing the company from zero to over 15,000 customers and a $1 billion valuation.
