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Webinars

Hear from top experts in the fields of conversion
optimization, UX research, design, product, and more.

The 2020 CX Industry Report
JANELLE ESTES AND MICHAEL MACE

Join UserTesting's Chief Insights Officer, Janelle Estes, and VP, Market Strategy, Michael Mace as they present findings from the 2020 CX Industry Survey. In its seventh annual CX Industry Survey, UserTesting asked over 7,600 professionals how their organizations are meeting the challenges and opportunities in today’s customer-centered industry.

60 minutes
April 16, 2020
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Your.MD

In our second episode of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, met with Your.MD’s Chief Product Officer, Justin Berkovi.

30 minutes
April 16, 2020
30 minutes
April 16, 2020
Reserve Your Seat
New consumer insights amidst COVID-19
MICHAEL MACE

In this webinar we’ll share key takeaways from research UserTesting has been conducting on the consumer impact of the current COVID-19 crisis, and how it’s changing customer behavior.

60 minutes
April 9, 2020
60 minutes
April 9, 2020
New consumer insights amidst COVID-19
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DELIVEROO AND TRANSFERWISE

In our first episode of the Espresso Series, our Director of EMEA Marketing, Amy Kelly, meets with two of the UK’s top research professionals for a virtual coffee to discuss all things CX. The best hacks, remote research tips and thoughts on the world of UX post covid19 - don’t miss out on this special episode of the Espresso Series where we hear exclusive advice and insights from two leading research thought leaders.

30 minutes
April 9, 2020
30 minutes
April 9, 2020
Reserve Your Seat
Webinar - Janelle
JANELLE ESTES AND LOUIS GRANGER

UserTesting’s Chief Insights Officer, Janelle Estes, and UK based Senior Solutions Consultant, Louis Granger, conducted a study with customers from five of the fastest growing UK fintechs— FNZ, Habito, Monzo, OakNorth, and TransferWise—to find out exactly why UK consumers are flocking to Fintechs.

30 mins
April 2, 2020
JANELLE ESTES AND LOUIS GRANGER
30 mins
April 2, 2020
Webinar - Janelle
Moving from face-to-face feedback to remote methods
JANELLE ESTES AND AMY BUCKNER CHOWDHRY AND ROSA SMITH

Join UserTesting's Chief Insights Officer Janelle Estes, AnswerLab's CEO & Co-Founder Amy Buckner Chowdhry and Rosa Smith, UX Researcher at UserTesting, as they share advice for building empathy for your customers, remotely, in just 3 easy steps. This is a practical discussion with recommendations that you can take and implement immediately, to help you develop a more effective and impactful remote feedback practice.

60 minutes
March 25, 2020
JANELLE ESTES AND AMY BUCKNER CHOWDHRY AND ROSA SMITH
60 minutes
March 25, 2020
Moving from face-to-face feedback to remote methods
Cat Ganim, Digital Strategy Lead, Agilitee Solutions
Cat Ganim

In this final of three webinar series, Agilitee’s Digital Strategy Lead, and UserTesting expert, Cat Ganim will share tools and tactics her team uses to measure products after they’re launched.

60 mins
March 19, 2020
60 mins
March 19, 2020
Cat Ganim, Digital Strategy Lead, Agilitee Solutions
Cat Ganim, Digital Strategy Lead, Agilitee Solutions
Cat Ganim

In this second of three webinar series, Agilitee’s Digital Strategy Lead, and UserTesting expert, Cat Ganim will share tools and tactics her team uses to reduce the risk of bringing the poorly performing solutions to market through usability testing.

60 mins
March 12, 2020
Cat Ganim, Digital Strategy Lead, Agilitee Solutions
Cat Ganim

In this first of three webinar series, Agilitee’s Digital Strategy Lead, and UserTesting expert, Cat Ganim will share strategies her team uses to perform customer interviews, unlocking real human insights that become the north star for a product’s strategy.

60 mins
March 5, 2020
Supercharge Your Product Roadmap with Customer Feedback
JIM SEMICK, ANNIE DUNHAM AND BRIAN TRAN

Join our webinar and learn from our expert panel how to turn customer feedback from a firehose of ideas into your team’s most compelling asset. We’ll share specific strategies for leveraging feedback on your roadmap to build a product that not only solves real customer problems, but exceeds expectations.

60 mins
Feb 26th 2020
JIM SEMICK, ANNIE DUNHAM AND BRIAN TRAN
60 mins
Feb 26th 2020
Supercharge Your Product Roadmap with Customer Feedback