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Webinars

Hear from top experts in the fields of conversion
optimization, UX research, design, product, and more.

New consumer insights amidst COVID-19

New consumer insights amidst COVID-19

MICHAEL MACE

In this webinar we’ll share key takeaways from research UserTesting has been conducting on the consumer impact of the current COVID-19 crisis, and how it’s changing customer behavior.

60 minutes
April 9, 2020
60 minutes
April 9, 2020
New consumer insights amidst COVID-19
The Espresso Series

The Espresso Webinar Series

HOSTED BY USERTESTING

From 9 April, UserTesting's EMEA team will be hosting live interviews, every week, with different CX leaders from some of the fastest growing and innovative European businesses.

30 minutes
April 9, 2020

The Espresso Webinar Series

HOSTED BY USERTESTING
30 minutes
April 9, 2020
The Espresso Series
The 2020 CX Industry Report

When business is human, insights drive innovation: The 2020 CX Industry Report Results

JANELLE ESTES AND MICHAEL MACE

Join UserTesting's Chief Insights Officer, Janelle Estes, and VP, Market Strategy, Michael Mace as they present findings from the 2020 CX Industry Survey. In its seventh annual CX Industry Survey, UserTesting asked over 7,600 professionals how their organizations are meeting the challenges and opportunities in today’s customer-centered industry.

60 minute
April 16, 2020
April 2020 Product Release Webinar

April 2020 Product Release Webinar

NATE WRIGHT AND BRIAN TRAN

In this webinar, you’ll get a full look at our latest human insight innovations, and learn how our exciting new features empower more teams to capture customer feedback more efficiently than ever.

60 minutes
April 22, 2020

April 2020 Product Release Webinar

NATE WRIGHT AND BRIAN TRAN
60 minutes
April 22, 2020
April 2020 Product Release Webinar
Jeff Gurr

Product development at NerdWallet: Why user research is pivotal

Jeff Gurr

Jeff Gurr, Head of User Research at NerdWallet, shares the pros and cons of NerdWallet’s embedded research structure and their learnings from working with product designers and PMs.

59 mins
Mar. 28, 2017
Lisa Seaman

How Autodesk creates better digital experiences with UserTesting

Lisa Seaman

Lisa Seaman, User Experience Manager at Autodesk, shares how she tests and optimizes Autodesk’s websites with UserTesting.

60 mins
Feb. 14, 2017
Casey Winters

How growth teams are revolutionizing UX and product development

Casey Winters

Casey Winters, former Product Lead for the Growth Team at Pinterest, discusses how a large growth team operates and how they tackle user experience issues from a brand new perspective.

60 mins
Jan. 31, 2017
Pradeep Nayar

How Allstate is adopting a lean startup culture

Pradeep Nayar

Pradeep Nayar, Director of UX & Product Design at Allstate, explains how Allstate is adopting a lean startup culture and embracing an extreme agile methodology to ‘fail fast’ and learn from their users to make relevant digital products and services.

60 mins
Jan. 27, 2017
Steve Fadden

Inside Agile: How research should inform product design

Steve Fadden

Steve Fadden, Director for UX Research on the Analytics team at Salesforce, shares insights for conducting research to inform the development of concepts, designs, and solutions in an agile environment.

62 mins
Nov. 10, 2016
Tina Chen

The design secrets behind Slack’s amazing success

Tina Chen

Slack has exploded in growth in just two years, expanding its users from 14,000 to over 3 million. What’s their secret? Tina Chen, Design Lead at Slack, discusses how Slack designs new products and iterates so quickly.

60 mins
Oct. 20, 2016
Carol Smith

UX in Action: IBM Watson

Carol Smith

What UX and design challenges does IBM Watson face today? How do they conduct UX research? Carol Smith, Senior Design Manager at IBM Watson, gives us a behind-the-scenes look at all things related to UX and design. She talks about building a UX-focused design team and how her team operates on an Agile schedule.

62 mins
Oct. 13, 2016
62 mins
Oct. 13, 2016
Carol Smith
Suzanne Scharlock

UX research at Napster: A Product Manager’s perspective

Suzanne Scharlock

Napster revolutionized the music industry 17 years ago and now offers a streaming service that includes over 34 million songs. How does user research factor into Napster’s uncommon success? Suzanne Scharlock, Product Manager at Napster, gives us a behind-the-scenes look at how a PM handles UX and design issues.

58 mins
Sept. 28, 2016
Jeff Gothelf

Everything I’ve learned about Lean UX: AMA with Jeff Gothelf

Jeff Gothelf

Jeff Gothelf changed the way we look at designing products and services six years ago with his book, Lean UX. But how have the ideas evolved since 2010? Jeff Gothelf talks about what he’s learned as a practitioner, an author, and teacher of Lean UX.

64 mins
June 23, 2016
Mike Volpe

The growth playbook from $0 to $1 billion

Mike Volpe

Mike Volpe, former CMO and founding team member at HubSpot, shares what he learned growing the company from zero to over 15,000 customers and a $1 billion valuation.

61 mins
Apr. 27, 2016