How it works See, hear, and talk to your customers, remotely, as they engage
with your products, apps, and messaging.
Target your audience on the diverse UserTesting Panel or connect with your own users. Get feedback within hours.
Get self-guided videos of your customers interacting with your prototype, website, or app—or conduct live interviews.
Browse transcripts, tag themes and review metrics to uncover insights about almost any experience.
Build a shared understanding of your customers. Create highlight reels and share in your favorite collaboration tools.
The UserTesting Human Insight Platform
helps you close the empathy gap
Get rapid feedback with access to the largest and most diverse first-party panel. 80% of your videos will be completed in less than 2 hours.
empathize with the customer
Scale research across your organization with the most powerful and easiest to use platform on the market.
brands for 10+ years
Partner with the solution that has delivered human insights to 35,000+ companies to date.
Build products your customers love. Use valuable feedback throughout the development process.
Know how users interact with your designs and fix UX issues before writing a single line of code.
Acquire, retain and grow more loyal customers with superior brand experiences across all touchpoints.
brands in the world
“Subway keeps finding new ways to use the UserTesting platform to get invaluable insights into what our customers want and need.”
Sr. Manager, User Experience
Understand how improving the customer experience translates to happier, more loyal customers, and better business results.See More
UserTesting named the leader in G2’s Spring 2020 Grid for User Research.
Learn from over 7,600 industry professionals on how their organizations are meeting the challenges and opportunities in today’s customer-centered industry.
See, hear, and talk to your customers as they engage with your products, apps, and messaging. Make better decisions. Build more customer-centric experiences.