Blog
UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026
Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
Blog
When banking gets personal: why empathy is the next UX advantage
Digital banking has won the convenience war. In seconds, customers can move money, freeze...
Blog
From style guides to systems thinking: how mature design teams scale consistency
According to Forrester's research , two-thirds of organizations now use design systems, and that...
Blog
UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights
Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
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Cut your marketing spend: how customer insight lowers CAC
Marketing leaders are entering budget season with no margin for error. Expectations haven’t eased...
Blog
Retail’s 2026 Moment is about Trust
If you’re a retail or brand executive heading into the next planning cycle, you’re...
Blog
AI, trust, and impact: what will shape marketing in 2026
Marketing is entering a new phase. AI is reshaping how work gets done—from how...
Blog
The UX of trust: designing experiences that keep customers coming back
The data is clear: companies that prioritize customer-obsessed strategies see 51% better customer retention...
Blog
The product triad reimagined: how designers lead across product, engineering, and business
Consisting of the product manager, designer, and the engineer, the product triad represents the...
