Blog
Here are America’s favorite Halloween candy and costumes in 2025
 Every October, store shelves fill with sugar, sequins, and storytelling. Halloween is more than...
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Friction to flow: lessons from the Total Economic Impact™ study
 Every digital team is chasing the same goal: deliver better experiences faster. But there’s...
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Which color sells the best?
 Walk into a store and you’ll probably notice the price tags, the layout, maybe...
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Customer journey optimization: 5 KPIs to reduce bounce and convert
 Marketing does not end with a click. It begins there. Digital marketing teams spend...
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Stop guessing, start knowing: Lessons from Content Marketing
 Walking into Content Marketing World this year, I expected wall-to-wall conversations about AI. Instead...
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The Labubu hype is real, but it’s not who you think
 Why are people going nuts over Labubus? The viral, collectible dolls raked in $418M...
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Analytics show the sequence, not the story: add human insight to your martech stack
 Your customer experience optimization efforts are built on a foundation of data. Heat maps...
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AI-assisted shopping: The new customer journey is emerging
 Summary Generative AI chatbots are changing the ways people work, so it shouldn’t be...
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Why ‘re-engagement’ feels like Groundhog Day to your visitors (and how to fix it)
 In the 1993 movie “ Groundhog Day, ” Bill Murray’s character Phil is stuck...