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Did people really hate the new Cracker Barrel logo that much?
We surveyed 200 people in 24 hours to find out Cracker Barrel recently rolled...
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How retailers can win this holiday season
Here’s what 1,500 Consumers just told us about how they’re shopping for the holidays...
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The landing-page lie: align channel expectations before the bounce happens
We’ve all been there. You click on a promising ad, a compelling social post...
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AI agents are shopping without you—will your brand still win?
In May 2025, MasterCard and Visa launched a new way to shop online. With...
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When personalization feels creepy: how to know you’ve crossed the line
As AI transforms digital customer experiences, the line between personalized and invasive has never...
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Stop fixing pages in isolation: a journey-first blueprint for multi-channel engagement
Picture this: your performance marketing team launches a $50,000 paid search campaign. Traffic spikes...
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5 common ecommerce touchpoints where AI misuse backfires
AI now has the capacity to make product recommendations and provide chat support in...
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Your paid traffic is 63% gone. Here’s the post-click reality no dashboard show
The cost of running paid ads continues to climb, with Karooya reporting a 10%...
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Before you build the bot: 3 ways to make sure your AI actually helps
Brands face mounting pressure to deploy AI-powered customer experiences. AI shopping assistants, conversational features...