Connect with your exact customers
See, hear, and talk to your customers
Uncover insights about any experience
Share key insights across your organization
We’re thrilled to announce that our newest feature, My Recruit, has been launched into public beta today! My Recruit gives UserTesting customers the ability to create and launch a study with anyone, anytime—on demand. Best of all, the feature is completely self-service, helping customers tap into insights from employees, existing customers, industry experts, and people within unique demographics faster and easier than ever before.
We have many proprietary hotel management systems so it’s critical that we use a private community of users, including employees and franchise hotels, for our user research,My Recruit is both private and fast! I now have complete control over setting up and distributing our tests, saving a significant amount of time. - Andy Smith, User Experience Manager of Global Revenue Systems at IHG
With My Recruit, you can recruit users to test your product, helping you:
My Recruit is built into the UserTesting platform, so subscription customers will now see the option to select “My Recruit” as the target audience when creating a study.
My Recruit empowers companies to tap into audiences in ways that were previously unscalable due to logistical, financial, or timing considerations. Here are a few ways our customers have been getting results with My Recruit:
Another source of valuable insight are the power users of your brand. Sometimes a product or feature requires experience and knowledge of the product or a subject area. And that’s where My Recruit can help zero in on specific personas to discover how well your product resonates with a specific audience.
Sometimes you need to test with individuals that meet an exclusive demographic that isn’t offered on the UserTesting panel. My Recruit gives you the ability to reach out to unique audiences that you may already know that would otherwise be difficult to recruit for testing.
While we value the User Testing panel, our niche professional audiences—clinicians, medical educators, clinical researchers and healthcare executives–are hard to find. To add to the challenge, for many tests we prefer participants to be subscribers to one of our products. My Recruit made it significantly faster and easier to reach our subscriber base and gather the customer insights we need to improve our websites. -Roger Feinstein, Director of Market Intelligence at NEJM Group
Employees can be a company’s greatest ambassadors—if they’re engaged and involved in improving the brand. But testing new features with an internal audience can be time-consuming and costly making it challenging to incorporate into an agile process. My Recruit empowers companies to quickly and easily solicit feedback from internal audiences, driving more informed design decisions and increased employee engagement. The result? A better customer—and employee—experience.
My Recruit is available to any UserTesting customer who wants to launch self-service, on-demand desktop and mobile web studies with a customized group of test participants not in the UserTesting panel. Test participant recruitment, compensation, and communication are managed directly by the customer so studies can be launched anytime, with anyone. Customers who prefer to have UserTesting recruit and manage the study can still do so through your Customer Success Manager.
To see a quick demonstration of My Recruit in action watch the video below.
Listen to our on-demand webinar to hear how organizations use My Recruit to set up tests on-demand with their customers to achieve product market fit faster and create a customized testing experience.
We’d love to know what you think of My Recruit, so give it try and share your feedback with us!
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