The Website that Almost Ruined Christmas (VIDEO)

UserTesting glyph icon

UserTesting

Posted on December 18, 2013
1 min read

Share

What happens when bad UX gets in Santa's way?Keep your website off the Naughty List this year by testing early and testing often.Merry UXmas from UserTesting!

In this Article

    About the author(s)

    Read more

    • Discover how shoppers use AI during Black Friday 2025 and why retailers must bridge efficiency and trust to meet rising consumer expectations.

      Blog

      Black Friday 2025: the first AI-native shopping season

      New research from UserTesting reveals how shoppers use AI during Black Friday, and why...
      Read more
    • Explore how human insight and testing elevate conversational AI quality and customer experience, with insights from UserTesting’s Duncan Shingleton.

      Blog

      The missing link in AI: Human Insight loops for customer-centric conversations

      Most AI teams obsess over scale, speed, and efficiency—yet the biggest breakthroughs often come...
      Read more
    • A hero image for Awareness blog post #2 (2X: Increase Design Efficiency) blog.

      Blog

      Can AI really understand good design—or just imitate it?

      AI can generate designs in seconds. Yet speed and volume only matter if the...
      Read more
    © UserTesting 2025
    SOC security logo CSA security logo GDPR security logo