UserTesting Blog

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  • Screenshot of a woman holding a Labubu

    Blog

    The Labubu hype is real, but it’s not who you think

    Why are people going nuts over Labubus? The viral, collectible dolls raked in $418M...
  • young-woman-putting-dirty-ceramic-dish-in-dishwasher-altered-with-generated-AI-text-box-added

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    AI-assisted shopping: The new customer journey is emerging

    Summary Generative AI chatbots are changing the ways people work, so it shouldn’t be...
  • Group of people shopping for holiday shopping article

    Blog

    How retailers can win this holiday season

    Here’s what 1,500 Consumers just told us about how they’re shopping for the holidays...
  • Blog

    78 marketing questions to ask (and how to test them)

    Spectacular marketers are the ones who are always asking the right marketing questions. They’re...

All articles

Credit Karma mobile app interface showing personalized financial insights, including credit scores, reports, and recommendations.

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Design Thinking and Design Research at Credit Karma - Q&A with Yasmine Khan, Sr. Design Researcher

In a recent webinar, Yasmine Khan, Senior Design Researcher at Credit Karma, walked us...

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What is data-driven design and where do I start?

This #UXchat was hosted by Lassi A Liikkanen, a data-driven designer and inter-disciplinary researcher...
people looking over designs

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6 UX design mistakes costing companies millions

In a recent UserTesting study, 36% of companies reported that their UX budget had...

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How research should inform product design - Q&A with Steve Fadden, Director of Analytics UX Research at Salesforce

In a recent webinar, Steve Fadden, Director of Analytics UX Research at Salesforce, and...
Photo of a group of business professionals sitting around a table

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Transcripts: Pro tips

Earlier this month we announced our newest feature, Transcripts . The feature automatically transcribes...

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New UserTesting feature: Transcripts

Getting insights from your videos just got easier. Companies are realizing the power of...

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5 tips for user testing at financial services companies

We recently sat down for a chat with Maggie Young, a customer experience evangelist...

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The 2017 UX and User Research Industry Survey results are in!

Thousands of professionals shared their insights on UX and user research in this year's...

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Why you should host user testing viewing parties

Reviewing results of a user testing study can seem like a chore. There’s a...