UserTesting Blog

Featured articles

  • Two women in an office reviewing a document

    Blog

    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
  • Blog

    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

All articles

Blog

Why Keyboard Usability Is More Important Than You Think

The idea of pressing a key to enter text has been around for a...
Person on a phone call looking at his laptop

Blog

12 expert tips for moderating like a pro

There are a couple of different ways to run a usability test: Moderated, whereby...

Blog

3 tips to effectively test your 404 error page

So you're digging through your analytics when you notice that, uh-oh, you're starting to...

Blog

Why Every Testing Program Should Develop a Roadmap

In today's guest post, David DeFranza, Senior Content Strategist at Brooks Bell, explains how...

Blog

Why your ad campaigns need more than just an A/B Test

Up until my late 20s, I must’ve spent at least 75% of my time...

Blog

Choosing the right font: A guide to typography and UX

Anyone who took Graphic Design 101 knows that serifs help readability and black is...

Blog

How net neutrality impacts UX

When future generations look back at us as pioneers of the early internet, what...

Blog

4 guidelines for writing great multiple choice questions

Behind every great user experience is great user research. One way to get valuable...
UserTesting Author Susan Weinschenk

Blog

The Top 10 User Testing Bad Habits (and How to Fix Them)

We recently held a webinar with Dr. Susan Weinschenk, aka "The Brain Lady," on...