UserTesting Blog

Featured articles

  • Screenshot of a woman holding a Labubu

    Blog

    The Labubu hype is real, but it’s not who you think

    Why are people going nuts over Labubus? The viral, collectible dolls raked in $418M...
  • young-woman-putting-dirty-ceramic-dish-in-dishwasher-altered-with-generated-AI-text-box-added

    Blog

    AI-assisted shopping: The new customer journey is emerging

    Summary Generative AI chatbots are changing the ways people work, so it shouldn’t be...
  • Group of people shopping for holiday shopping article

    Blog

    How retailers can win this holiday season

    Here’s what 1,500 Consumers just told us about how they’re shopping for the holidays...
  • Blog

    78 marketing questions to ask (and how to test them)

    Spectacular marketers are the ones who are always asking the right marketing questions. They’re...

All articles

Photo of 7 professional colleagues seated around a circular coffee table looking at marketing campaign

Blog

How to test your marketing campaign concepts

A campaign might look great on paper, but how will real customers react? Marketers...

Blog

3 keys to using human insights in marketing campaigns

Today’s marketers strive to be bold, authentic, emotional, and relevant to their customers. To...
From friction to conversion: optimizing digital bank account opening with customer insights

Blog

Banks are losing customers at this critical step—here’s how to stop it

Opening a bank account should be simple. Yet, many customers abandon the process due...
Photo of 3 people reviewing a marketing plan at a conference table

Blog

How to drive more effective marketing with fast human insight

Most marketing deliverables are sent “in the blind” without any testing to verify that...

Blog

Does it resonate? How marketers can test experiences

The speed of marketing in the digital age is a double-edged sword. We create...
Group of individuals surrounding a business plan in an office

Blog

Crafting a winning design proposal: strategic insights for senior leaders

A design proposal is more than just a document; it’s a strategic blueprint that...
Photo of four business professionals meeting at a conference table

Blog

Design for emotion, not usability: how generative AI changes the rules of successful software

Most product teams are under intense pressure to deliver AI-enhanced products and features, seize...
Photo of an executive presenting to a team of product managers

Blog

How to incorporate customer experience feedback into the product development process

A great product isn’t built in isolation—it’s shaped by the people who use it...
Group of young individuals sitting at a boardroom table watching a speaker present

Blog

How to turn qualitative feedback into data-driven insights

The most effective business decisions are driven by robust data, but quantitative data alone...