UserTesting Blog

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  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
  • Blog

    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

All articles

Smiling professionals sitting with laptops at a conference room table

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How to speed up your UX research

Get actionable insights faster User feedback is essential for building great user experiences. It...
Business professional using their phone while in front of their laptop

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What is a short test?

Regardless of industry, there’s one vital aspect of all business that will never go...
Group of professionals working on a task

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How continuous discovery improves UX

​95% of new products fail, according to the late Harvard Business School professor Clayton...

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What is mobile usability testing?

Why mobile usability testing is necessary for building mobile experiences Consumers spend more than...

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Say hello to the new EnjoyHQ homepage

The new EnjoyHQ homepage has been designed from the ground up to provide a...

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Why testing your banking experience matters

Retaining customers hasn’t been as hard for banks as in other industries, traditionally speaking...

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How to prove the ROI of CX programs

During a Forrester event, we heard anecdotally how customer experience (CX) programs are getting...

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Writing and refining your UX research objectives

​ While winging it and hoping for the best might work in some life...
A diverse group of colleagues standing in a modern office, attentively listening to a presentation given by a man in a suit at a whiteboard

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Don't be intimidated by unexpected customer feedback

When was the last time you received unexpected feedback? It could be during a...