UserTesting Blog

Featured articles

  • Blog

    A note to our customers: what we’ve learned, what we’ve changed, and what’s next

    Over the past year, my leadership team and I have spent a lot of...
  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

    Blog

    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

    Blog

    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

All articles

Blog

4 critical questions to ask before you design anything

It’s not always obvious which ideas are worth investing the time and resources into...

Blog

UX in action: Q&A with Frank Yoo, Director of Product Design at Lyft

We sat down with Lyft’s Director of Product Design, Frank Yoo, to talk about...

Blog

Writing your user test plan: open-ended vs. specific tasks and questions

In any successful user experience study, you’ll need to write a foolproof test plan...

Blog

Mobile Checkout: What Works and What Doesn't?

Is it easier for you to make a purchase on your desktop or on...

Blog

The 3 most common ways to user test your product

There are three different approaches you can take when you design a test plan...

Blog

8 User Tests to Help You Learn From Your Competitors

Do you know how your company measures up to the competition? Business doesn’t happen...

Blog

How good UX leads to conversions

Whenever I hear someone ask why the user experience is so important, I think...

Blog

UX for kids' products: Designing for the youngest of users

Everyone has had that moment. Over at the table next to you is a...

Blog

3 copywriting tips that will immediately Increase your conversion rate

How do you grab people’s attention and get them to buy, download, or subscribe...