Blog
Introducing smart tags for analyzing video and written feedback
Collecting customer and user feedback has become a cornerstone for building exceptional products and...
Blog
Tree testing: how to evaluate website architecture
When it comes to designing websites and apps, there’s more to it than just...
Blog
Announcing the 2021 CX Watchlist: 100 rising stars in CX
Customer experience is the heartbeat of companies today. Businesses don’t just compete based on...
Blog
How video evokes empathy: insights from a former design lead at Hulu
When John S. Couch started at Hulu as Vice President of UX and Design...
Blog
Accelerating edtech: supporting learners in a remote world
Edtech is booming by all accounts, whether it's measured by the more than $10...
Blog
Empathy map: a guide for better digital experiences
Digital experiences are increasingly becoming the norm—especially now, in the midst of a global...
Blog
How the UserTesting Contributor Network ensures high-quality feedback
Delivering world-class customer experiences requires you to know your customers and their needs so...
Blog
Celebrating International Women’s Day with UserTesting’s female board members
It’s hardly a matter of surprise that women—especially women of color—are underrepresented in tech...
Blog
Why OTT platform testing matters and how you can do it
People love content. Especially video content. From sports to news, original series to animated...
