UserTesting Blog

Featured articles

  • Blog

    A note to our customers: what we’ve learned, what we’ve changed, and what’s next

    Over the past year, my leadership team and I have spent a lot of...
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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

    Blog

    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
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  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

    Blog

    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
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  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
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All articles

Blog

Seven ways to visual research for deeper understanding

Visualizing data plays a huge role in how we record, collect, analyze and store...
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Blog

A simple template for writing usability tasks

Crafting tasks and scenarios for a usability study is a balancing act. In order...
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Blog

How to overcome recruitment challenges

Ask the nearest researcher about their most persistent pain points in usability testing, and...
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Blog

9 tips for automating your usability testing process

Usability testing is a fundamentally human process. But it can be greatly enhanced by...
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Blog

What is the Jobs-to-be-Done framework?

In design and technology, it's easy to get captivated by new ideas. However, focusing...
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Blog

What's the difference between a UX researcher and a UX designer?

For those outside of the UX world, once common question that emerges is: What's...
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4 people in an office setting gathered around a laptop

Blog

Designing UX for nonprofits: what do the experts say?

Good user experience (UX) practices have a natural home in the nonprofit space. After...
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Blog

Should UX professionals get a PhD?

There are a lot of opportunities for UX professionals to learn more about the...
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3 generations of people using a mobile phone

Blog

How different age demographics search the internet

Search is how people find information, with 3.5 billion+ searches occurring daily on Google...
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