UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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3 copywriting tips that will immediately Increase your conversion rate

How do you grab people’s attention and get them to buy, download, or subscribe...

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8 Elements of First-time User Experience In Mobile Game Research

Picture this: someone downloads a game on their phone, plays it once, and immediately...

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UX of voice interaction

When I think of voice interaction with a computer, my mind wanders to my...

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The generation gap of Snapchat: UX for different age groups

Every Tuesday, UserTesting’s Research Team studies a different product to share here on the...

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Why first impressions matter

It’s no secret: first impressions are a big deal. The first few moments of...

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Early-stage research: How are your customers currently using your products?

Research early on in the product life cycle will help you understand who your...

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Exploring augmented reality with the mobile game Ingress

“The world around you is not what it seems.” Or so the makers of...

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3 questions that will help you understand your customers better

There’s an old sales legend about a hot-shot salesman who tried to sell a...
UserTesting Tuesday image with a car

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Showdown of the Rideshare Start-ups: Uber vs. Lyft

It’s hard to imagine that less than a decade ago, the phrases “Let’s take...