UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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Adding remote focus groups to your user research strategy

A lot of remote, qualitative testing is done on an individual level. However, it...
Team sitting in a circle and listening to talking woman holding her laptop

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Setting clear objectives for your UX research

“What do people want?” It’s a simple question... with a complicated answer: It depends...

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Convoi by Citrix Dials Up Company Innovation with the Help of UserTesting

Carey Caulfield and her tiny but mighty team (a four-person lean startup team inside...
image with text that says 8 steps to building features your users actually want

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8 steps to building features your users actually want

Today's guest post was written by Craig Morrison, founder of UsabilityHour.com. Enjoy! You shall...

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UserTesting now lets you test almost any experience, anywhere

New suite of in-the-wild business services and better, faster mobile tests for everyone (now...

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Why You Should Do a Dry Run Every Time You Test Remotely

The UX industry is all about making a better product—improving the apps and sites...
Group of people sitting in a small circle talking

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Using customer segmentation to get the right amount of feedback

With all the arguments about the ideal number of usability study participants, it’s enough...
Illustration of a magnifying glass, paintbrush, tools, and robot in front of a phone, tablet, and computer.

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Testing The Cross-Channel Experience Throughout the Development Process

In today's guest post, Jacklyn Cummins, Usability Analyst for Footlocker.com/Eastbay, shares the testing process...

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How to Write Great Questions for Your Next User Test

Today's post is an excerpt from our free eBook, The Complete Guide to User...