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A product manager’s guide to making design decisions

Product managers know that the roadmaps, backlogs and estimations are meaningless compared to the...

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21 expert opinions on the UX of ecommerce checkout

When you buy from an ecommerce site, you're inevitably routed through a checkout experience...

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Who benefits from human insight?

​ It’s no secret that professionals are being asked to do more with less...

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Card sorting: User feedback for designing customer-first information architecture

There’s something satisfying about the term card sorting. Something only those with a penchant...

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Creating effective video highlight reels

A critical part of turning customer feedback into action is how insights are communicated...

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Accelerate decision-making with a rapid research framework

​Good research takes intention, planning, clear goals, and proper methods. There will always be...

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UserZoom announces IntelliZoom – a new panel service offering

UserZoom, the leading user experience (UX) research and usability testing software as a service...

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Predicting user behavior in six simple steps

Back in the early 2000s, Netflix’s founders met with the CEO of Blockbuster Video...

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Learning UX design: Where to start?

The UX industry is booming right now. Talented designers are in high demand but...