Leading healthcare IT provider: how they prove the value of UX as part of the PDLC

Posted on July 19, 2023
1 min read

Share

In a rapidly changing landscape, it’s more important than ever to talk the same language as your executives, and demonstrate the continual value that UX can deliver to your organization.

In this case study, you’ll learn about how a product manager turned UX researcher at a global healthcare IT provider managed to collect data from hard-to-recruit users of their software and demonstrate the value of UX insights to their internal stakeholders and make it a crucial part of the PDLC.

In this Article

    Read more

    • UserTesting introduces Auros, its new parent company built to serve the evolving needs of UX teams, AI builders, and enterprises in the AI era.

      Blog

      A letter to our customers: serving you in the AI era.

      For twenty years, UserTesting has been in one business: finding real people who want...
    • See how Crafted London explored why human insight, customer evidence and conviction matter even more as AI makes building products faster.

      Blog

      When AI can build anything, knowing what to build matters more

      “When AI can build anything, knowing what to build is everything.” That line appeared...
    • UserTesting and User Interviews are named Leaders in G2's Fall 2026 User Research Grid Report. See what sets them apart from the competition.

      Blog

      UserTesting and User Interviews named leaders in G2's Fall 2026 user research report

      Choosing the right user research platform can feel overwhelming, especially with dozens of tools...