Leading healthcare IT provider: how they prove the value of UX as part of the PDLC

Posted on July 19, 2023
1 min read


In a rapidly changing landscape, it’s more important than ever to talk the same language as your executives, and demonstrate the continual value that UX can deliver to your organization.

In this case study, you’ll learn about how a product manager turned UX researcher at a global healthcare IT provider managed to collect data from hard-to-recruit users of their software and demonstrate the value of UX insights to their internal stakeholders and make it a crucial part of the PDLC.

In this Article

    Related Blog Posts

    • What is customer journey mapping?

      ​ Customer journey mapping serves as a critical exercise for teams dedicated to improving...
    • Investing in UX research

      If you’re a UX practitioner, you clearly understand the value of what you do...
    • research ops

      Vodafone UK cuts time-to-insight by 17% with streamlined research ops

      By offloading day-to-day tasks to the UserZoom platform, Vodafone UK’s research operations have dramatically...