UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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What is data-driven design and where do I start?

This #UXchat was hosted by Lassi A Liikkanen, a data-driven designer and inter-disciplinary researcher...
people looking over designs

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6 UX design mistakes costing companies millions

In a recent UserTesting study, 36% of companies reported that their UX budget had...

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How research should inform product design - Q&A with Steve Fadden, Director of Analytics UX Research at Salesforce

In a recent webinar, Steve Fadden, Director of Analytics UX Research at Salesforce, and...
Photo of a group of business professionals sitting around a table

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Transcripts: Pro tips

Earlier this month we announced our newest feature, Transcripts . The feature automatically transcribes...

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New UserTesting feature: Transcripts

Getting insights from your videos just got easier. Companies are realizing the power of...

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5 tips for user testing at financial services companies

We recently sat down for a chat with Maggie Young, a customer experience evangelist...

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The 2017 UX and User Research Industry Survey results are in!

Thousands of professionals shared their insights on UX and user research in this year's...

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Why you should host user testing viewing parties

Reviewing results of a user testing study can seem like a chore. There’s a...

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A better landing page experience: 4 pillars to follow

This marketing infographic is part of KlientBoost's 25-part series. We’re excited to partner with...